Fix My Papers

We take the stress out of bureaucracy

Lost in paperwork or unsure what to do next? Don’t panic. We’ve got you.We know German bureaucracy can be confusing, stressful, and exhausting - especially in another language. You don’t have to figure it out on your own.

What We Do

  • Support with documents and official letters; help filling out forms and translating content into plain language

  • Provide German communication support, including phone calls and emails to resolve issues

  • Conduct research and gather information on complex matters, explaining step by step what needs to be done

  • Help schedule official appointments and prepare you for them

  • Accompany you to official appointments

  • Offer local guidance and consultation on Berlin life (finding apartments, doctors, etc.)

  • Provide flexible remote support via phone, email, or chat

We are two Berlin locals with backgrounds in social work and a passion for problem-solving. Our approach is calm, structured, and non-judgmental.

How It Works

  1. Choose your package: Select services from the list below or send us an individual request if needed.

  2. Get in touch: Fill out the contact form and briefly describe the bureaucratic issue you’re facing.

  3. We take it from there: We’ll get back to you within 48 hours to schedule an initial appointment and get things moving.

Simple, transparent pricing. No hourly rates. No hidden fees. Just straight forward packages.

Options for Support Services
Mix & Match

  • Communication Support: Assist with calls, emails, or letters to authorities, with guidance on next steps

  • Document Support: Help understand and act on one document, letter, or form

  • Research Support: Structured clarification of one complex bureaucratic issue and relevant next steps

  • Appointment Support: Support around arranging and preparing for one official appointment

Paper Fix Single €59Paper Fix Plus €159Paper Fix Pro €255
Up to 20 minutes initial consultationUp to 20 minutes initial consultationUp to 20 minutes initial consultation
Selection of 1 support service Selection of 3 support service Selection of 5 support service
Follow-up via emailShort follow-up by phone (up to 10 minutes)Short follow-up by phone (up to 10 minutes)
-Email or chat supportEmail or chat support
--Personalized written overview of next steps
-*Valid for 1 month*Valid for 2 month

Skills Exchange Wanted! You Help with Websites & Marketing We Handle your Bureaucracy

Need more? Just ask.

  • Accompany you to an official appointment

  • Meet you for an in-person consultation

  • Local guidance & consultation

  • Something else? Tell us what you need.

Nothing fits? No problem – contact us for an individual solution

Contact us

*Important Notes
We do not offer legal or tax advice, and we do not provide certified translations. Clients remain fully responsible for the accuracy and submission of all documents.

Here you’ll find all required legal information and how to reach us.

Legal Notice   
Rhea DrummMariendorfer Weg 50,12051 Berlin[email protected]
Gloria ReinhardtMehringdamm 63,10961 Berlin[email protected]
Self-employed sole traders (Einzelunternehmerinnen)
Each service is provided individually by the entrepreneur responsible for the assignment. Invoices will be issued separately.
Privacy Notice
The information you provide via the contact form will be used solely to respond to your inquiry. Your data will not be shared with third parties and will be handled in accordance with applicable data protection laws (GDPR). You may request the deletion of your data at any time by sending an email to either gloria@fixmypapers or rhea@fixmypapers.